Speak to the person directly, not the interpreter or companion who may be present.
Use respectful and person-first language ie. Person/child/woman/boy with a disability, NOT disabled person, handicapped, lame, dumb, crazy etc.
Use multiple/various forms of communication to ensure persons with different impairments can access information, i.e.. posters, pictures, loudspeakers, large print, brail
Allow for additional time needed for communication, translation and movement that a person with a disability may require.
Don’t:
Touch, push, pull, lean or otherwise physically interact with an individual’s body or equipment unless you’re asked to do so. A wheelchair, guide cane, walker, crutch or assistance animal, is part of that person’s personal space.
Assume someone does or does not have a disability, not all disabilities are visible.
Create additional barriers to a person with a disability participating or accessing a service.